The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Baggage storage
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Diving
Snorkeling
Canoeing
Tennis court
Table tennis
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Pool with view
Room features
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Ctra. Cancun - Playa Del Carmen Sm 12 Mz 5 Lt 1-5,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Ctra. Cancun - Playa Del Carmen Sm 12 Mz 5 Lt 1-5,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
1.4
mi
Beach
Snorkeling Adventure
1.3
mi
Gallery
Galeria Arte Zissimo arte contemporano
1.9
mi
Beach
National Reef Park of Puerto Morelos
2.5
mi
Av. Javier Rojo Gomez 14
Rosario & Marco's Art Shoppe
1.9
mi
Beach
Bahia Petempich
2.0
mi
Av. Javier Rojo Gomez Lote 3
Catholic Church
2.3
mi
Unnamed Road
The Kay Club
2.2
mi
Puerto Morelos
Day & Night Beach Club
2.4
mi
Store
Playa Publica puerto morelos
2.3
mi
Puerto Morelos
Faro Inclinado
2.6
mi
Beach
Playa
2.3
mi
Petempich Bay
2.4
mi
Ojo de Agua Beach
2.4
mi
Puerto Morelos Lighthouse
2.6
mi
Ruta de los Cenotes
Cenote La Noria
2.6
mi
Puerto Morelos
club de playa
2.5
mi
Beach
Club de playa Villas La Playa
2.5
mi
Diveshop Diverspoint
2.5
mi
Plaza AKI Morelos
2.5
mi
morales
Puerto Morales Botanical Gardens
2.6
mi
La Ventana al Mar
2.6
mi
Mall
AKI
2.6
mi
Church
Parroquia San Jose Obrero
2.6
mi
Av Jose Maria Morelos y Melgar
welovepuertomorelostours
2.6
mi
Lighthouse
Leaning Lighthouse
2.6
mi
Puerto Morelos Reef
2.6
mi
Puerto Morelos Town Square
2.6
mi
Letters of Puerto Morelos
2.6
mi
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.4
Location
8.2
Service
6.2
Dining
7.8
Guest reviews
7.4/10
based on 5 reviews
8.5
8.5/10based on 145 reviews
Karen
United States of America,
December
2024
7.2/10
I had a pleasant stay at this hotel overall. The rooms were spacious and offered a good level of comfort, but the lack of a functioning lift and the distance from the lobby were noticeable downsides. The staff were friendly and helpful, which made my experience enjoyable. The dining was solid, especially breakfast, but some areas could use improvement. Overall, I found it to be a reasonable value for the money I spent.
Rooms
7.0
The rooms were nice and spacious, though the placement on the 3rd floor away from the lobby was inconvenient without a functioning lift.
Service
7.0
The staff were friendly and professional, though at times they seemed a bit less effective than I would have hoped.
Location
8.0
The location was decent, with good access to the airport and nice views of the surrounding area.
Dining
8.0
The dining experience was good for all meals, particularly enjoyed the breakfast spread.
Facilities
6.0
The amenities were generally nice, but some facilities could use an upgrade.
Melvin
United States of America,
December
2024
7.4/10
I had a nice stay at this hotel, though there were a few hiccups. The rooms were spacious, but mine felt a bit distant from the lobby and amenities since it was on the third floor with a non-functioning lift. The staff was incredibly helpful overall. The dining experience was fantastic, especially breakfast with a wide selection. However, the location could be a bit away from some key areas. Despite these issues, I found it to be a decent value for the money.
Rooms
7.0
The room was spacious but quite far from the lobby, and there was no ocean view, which was a bit disappointing.
Service
8.0
The staff was very attentive and helpful, although service during breakfast wasn't quite up to par.
Location
6.0
The location was nice, but getting to some key spots required extra effort since I was on the third floor and the lift was out of order.
Dining
9.0
The meals were enjoyable, especially breakfast, which had an impressive variety of options.
Facilities
7.0
The facilities were good, but I've seen better arrangements and accessibility in other hotels.
John
United States of America,
September
2024
7.0/10
I had a mixed experience at the hotel. The room was nice and spacious, but there were some issues with the environment and accessibility. While I received some helpful service, I also encountered unfriendly attitudes at times. The location was lovely with the beach nearby, but some facilities left me wanting more. Overall, it had its perks but also significant downsides.
Rooms
7.0
The room was nice and spacious, though it felt like it left a bit to be desired in terms of being a 5-star experience.
Service
6.0
Some staff members were very helpful, but I also experienced a few who seemed unhappy and less willing to assist.
Location
9.0
The hotel is in a lovely spot, right by the beach and close to nature, which was one of the highlights of my stay.
Dining
7.0
Dining was satisfactory for all meals, though I was hoping for a bit more variety, especially at breakfast.
Facilities
6.0
The facilities were decent, but given expectations, I found them somewhat lacking.
George
United States of America,
September
2024
7.6/10
I had a mixed experience at the hotel. The rooms were spacious and quite beautiful, which I appreciated. However, the service left a lot to be desired, as some staff members were rude. The location was convenient, being close to the airport and offering chances to see wildlife. Dining was enjoyable, especially breakfast, but the overall experience didn’t quite feel like a 5-star stay.
Rooms
8.0
The rooms were large and beautifully designed, providing a comfortable atmosphere.
Service
5.0
Unfortunately, the service was disappointing at times, with some staff being rude.
Location
9.0
The location was very nice, close to the airport and opportunities to see wildlife.
Dining
8.0
Dining was good, especially the breakfast, which included homemade organic products.
Facilities
7.0
The hotel had decent facilities, but nothing that stood out as exceptional.
Mike
United States of America,
September
2024
7.8/10
I had a pleasant stay at this hotel, but it wasn't without its drawbacks. The rooms were large and beautiful, although the distance from the lobby was a bit inconvenient since the lift wasn’t functioning. The service varied - some staff were really engaging while others seemed a bit unhappy. Overall, the location was very nice, adding to the experience, but the lack of functioning facilities and mixed service left me wanting a little more.
Rooms
8.0
The rooms were spacious and beautifully designed, though they felt a bit far from the lobby due to the non-functioning lift.
Service
5.0
While some staff were attentive and helpful, a few were disappointing and didn't seem willing to assist.
Location
9.0
The location was lovely, with nice views and an opportunity to see wildlife, which certainly added to the enjoyment.
Dining
7.0
Dining was decent, though I expected a bit more for a five-star hotel, particularly at breakfast.
Facilities
6.0
Facilities could use improvement, as the lift was out of order, making it inconvenient to access the upper floors.
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